Services & Support
Discover our services below.
Manufacturer guaranties for all technical characteristics specified in instrument’s datasheet for the calibration period, delivering Certificate of Calibration together with equipment. After calibration period,Telecom Instruments provides technical characteristics checking, compatibility with standards and setting on reference values in limits defined by manufacturer’s technical specifications. Depending on equipment type, calibration can be performed in the manufacturer’s laboratory or in an independent laboratory. Depending on your request and type of equipment, we can offer you factory calibration or acredited calibration (ISO17025). After calibration, customer receives a new, valid Certificate of Calibration.
Telecom Instruments through local office performs inspection and minor repairs of the equipment. In case of major fault detection the equipment will be sent for service to the Manufacturer Service Centers. All repairs are done on a high level of professionalism with original parts and we ensure the customer that the instrument will work as new after it will be returned.
Telecom Instruments togeder with our principals’ experts provide technology, operation or administration trainings for handling with instruments and systems, locally or abroad depending on customer needs. All participants who successfully complete training will get training Certificates. Beside trainings, Telecom Instruments organizes technology seminars and education in order to transfer knowledge and experience of our principals and introduce customers with new technologies and solutions implemented in world leading operators.
Telecom Instruments leases certain measurement equipment for defined time period with basic operation training. Renting equipment belongs to Ibis Instruments demo stock or can be ordered from our principals’ stocks and be available in very near time. Renting service includes basic operation training and optionally is available technical support service provided by Telecom Instruments technical team during renting period.